Cancellation & Refunds

Due to the perishable nature of our products, we cannot accept returned merchandise.

The company will not issue a refund to anyone’s credit card who refuses a delivery, or in any way attempts to return a shipment.

Please check all addresses and zip codes carefully. Damage to the product or non-delivery due to incorrect or incomplete shipping addresses voids our guarantee, so please be sure to double-check addresses. The customer will then be responsible for the charges of a new order.

Order Cancellation

Order, once placed cannot be cancelled. However, if you wish to change the delivery address, such requests have to be made within 24 hours after placing an order. To edit your delivery address, you will have to contact our customer services by sending an email to [email protected] or calling 9820981882, and giving the reference of your order number. 
In case we receive a change of address request after the order has already been processed by us, the change will not be accepted. Goanfest.com has complete rights to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by Goanfest.com and accept its decision regarding the modification of address.

In case your order does not reach you within 10 days after confirmation, or if there is a manufacturing defect in the product ordered, you will be entitled for a full refund in the form of store credit/transfer to your original mode of payment.